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Author Topic: Pays to research  (Read 86 times)
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daddog
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« on: August 22, 2010, 09:21:51 AM »

I am in the market for a new video camera. Have some specific specifications I am looking for and have settled on one that will work for me. Started shopping around and found it for about $300 less at a business called
http://www.camerakings.com/
I liked their site and certainly their prices. Looked around at other places online and was really kinda surprised that they were so much less at camerakings.  icon_scratch So I thought I would check them out at the Better Business Bureau.
http://midcal.bbb.org/Find-Business-Reviews/

Have used the BBB before and since it is free you can't loose but a few minutes of your time. Here is what the BBB reported.

Quote
Based on BBB files, this business has a BBB Rating of F on a scale from A+ to F. Reasons for this F rating include:

    * 692 complaints filed against business
    * Failure to respond to 266 complaints filed against business
    * 2 complaints filed against business that were not resolved
    * Overall complaint history with BBB
    * Government action(s) against business
    * BBB does not have sufficient background information on this business

Complaints to the Bureau indicate that this firm uses high pressures sales tactics after consumers place their orders. After ordering merchandise consumers report receiving a phone call from the firm’s customer representatives attempting to sell additional items. Representatives allegedly try to persuade consumers to buy the U.S. warranty, as well as accessories like cables, peripherals, and software, or lead consumers to believe the product will not work if additional merchandise is not purchased. In some cases, if the consumers declined, an email was sent advising them to cancel their orders because the item was on back-order despite being listed as available on the firm’s website. Consumers also reported unauthorized charges on their invoices. When trying to dispute such charges, consumers report difficulty talking to management, claiming they are verbally abused by the company’s staff.

Also read their terms and conditions.
Quote
All merchandise purchased from CameraKings is sold in its original factory packaging, with all contents as supplied to us by the manufacturer/distributor. Therefore, it can not be returned unless it is in its' original manufacturers’ packaging, in the same condition in which it was sold, and with all literature/ instructions/ documentation and blank warranty cards. The manufacturers' box and inserts must be exactly as originally received, in unblemished condition.
So once you open it they will not take it back.  Angry

Like many of you I have been making purchases online for years, but sometimes when the deal seems too good to be true, check it out. CameraKings will not get a penny from me. If they had a store front that would be different. I would walk in make the purchase and walk out, but I am not going to take a chance with them not delivering after I pay.
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mookdog
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on your heels


« Reply #1 on: August 22, 2010, 02:43:00 PM »

 Daddog,.I've seen that condition on other sites and realized what it meant right away!You are obligated to return the item to the manufacturer,if you have any problems.I have returned a couple of things to Amazon,no sweat.
 Cheapest store may not be the best.Trust me,I've bought some real 'bleep' in the past.Remember 'Stay Alert,Remain Skeptical and keep your Common Sense handy. tongue5
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Stay Alert,Remain Skeptical,and keep your Common Sense handy.
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